Reliance Recruits Freshers

Position Title Customer Service Executive

Function Corporate Office

Department Zone - South

Number of Reportees 0

Functional Reporting Cluster Manager

Minimum Work Ex in years 1

Maximum Work Ex in years 3

Relevant Experience in years 1

Formal Qualification • Graduate with 1-2 years

Additional Certifications

Preferred Industry Broking Industry/Banking

Functional & Behavioural Competencies Communicates ideas
thoughts
events clearly and confidently
• Speaks grammatically correct English and presents activities/ processes precisely
Key Responsibilities • Should have handled Customer service desk in a Bank/ Mutual Fund / Stock Broking
• Strong communicational abilities
• Customer orientation
• Ability to work under pressure
• Should have handled a front facing job wherein he/she interacted with customers regularly.
• Should have had enough and more experience of handling all kinds of customers
• Should have an inclination to serve and willing to go that extra mile to resolve queries/issues
• Should be matured and patient and able to do a desk job for 7 -8 hours daily.
• Ability for multi tasking.